Mattress Gallery at P.C. Richard & Son ico

Mattress Gallery at P.C. Richard & Son

2220 Broadway, New York, NY 10024, USA

4.0

My shopping experience started off very well and the surveyor was great but the delivery was a disaster. The gentleman only spoke Spanish only and only put a 400 lbs machine ar my front door. They didn't set up my equipment which is not fair but they took my $2500.00.

Michelle Venning
  • Overview
  • (212) 579-5200
  • www.pcrichard.com

Hours

Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM

Mattress Gallery at P.C. Richard & Son Introduce

For users in Taiwan exploring the 'Home Improvement Store Near Me' category and interested in mattresses and potentially appliances in New York City, consider the Mattress Gallery at P.C. Richard & Son, located at 2220 Broadway, New York, NY 10024, USA. They can be contacted at (212) 579-5200 or +1 212-579-5200.

Based on recent customer reviews, experiences at the Mattress Gallery at P.C. Richard & Son can vary. One customer reported a positive initial shopping experience with a helpful surveyor but encountered significant issues with the delivery of a heavy (400 lbs) machine. The delivery person reportedly only spoke Spanish and left the item at the front door without setting it up, which the customer felt was unfair given the substantial purchase price of $2500.00.

Conversely, another customer had an excellent experience at the store. They specifically praised a young employee named Bradley, describing him as "the sweetest" and highlighting his helpfulness in answering questions and assisting with making a purchase decision. This customer considered Bradley an "excellent worker."

Products: The store offers mattresses and, being part of P.C. Richard & Son, likely also sells appliances and other home goods.

Sales Staff: Experiences with sales staff appear to be positive, with one reviewer specifically commending an employee named Bradley for excellent customer service.

Delivery Service: One review indicates potential issues with the delivery service, including a language barrier with the delivery personnel and a lack of setup for delivered items, even for large and heavy purchases.

Setup: According to one customer's experience, setup of delivered equipment may not be included, even for significant purchases.

Language: A delivery experience involved a person who only spoke Spanish, which may have posed a communication barrier for some customers.

Promotional Information: No specific promotional information is available in the provided data. Individuals interested in current offers or specific mattress and appliance models should contact the store directly or visit the P.C. Richard & Son website.

For individuals in Taiwan interested in purchasing mattresses or appliances from a store in the Upper West Side of Manhattan through the 'Home Improvement Store Near Me' category, the Mattress Gallery at P.C. Richard & Son is an option to consider. While positive experiences with sales staff have been reported, there is also feedback regarding potential issues with delivery and setup. It may be advisable to clarify delivery and setup policies, as well as language support for delivery personnel, prior to making a purchase.

Mattress Gallery at P.C. Richard & Son Photos

Mattress Gallery at P.C. Richard & Son 5
Mattress Gallery at P.C. Richard & Son 5

Mattress Gallery at P.C. Richard & Son Location

Mattress Gallery at P.C. Richard & Son

2220 Broadway, New York, NY 10024, USA

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Reviews

My shopping experience started off very well and the surveyor was great but the delivery was a disaster. The gentleman only spoke Spanish only and only put a 400 lbs machine ar my front door. They didn't set up my equipment which is not fair but they took my $2500.00.

Feb 07, 2025 · Michelle Venning

The experience was excellent. The young man named Bradley was the sweetest. He helped us with our questions and helped us make a decision. Excellent worker.

Dec 17, 2024 · Debra Echevarria

Great experience. Orlando helped me. I was browsing but not confident I would get what I wanted. I gave him brief description of what I wanted and he was able to find exactly what that was

Aug 27, 2024 · Kevin O'Brien

I must say I had a wonderful experience at your store. Bradley was very knowledgeable and made the process seamless. I received my washer and dryer within a week and I could not be happier with delivery and installation. I’m also glad I put the 8 year warranty on the products. Service calls typically lead to replacements. If anything breaks down in the next 8 year PC Richard has my back. I can just give them a call for a prompt solution. Thanks Bradley for all of your assistance.

Sep 17, 2023 · Lidiana Rodriguez

Spencer Mitchell was spectacular! His customer service was excellent and was very helpful. He even offered to buy me lunch, & I said yes! I’m getting a great appliance and great food. Who could ask for anything more.

Dec 08, 2023 · Dexter Stallworth

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