601 W 26th St #350, New York, NY 10001, USA
Received a broken order on a 1500$ pedestal as this company tries to cheapen their delivery processes. The delivery came with no padding for their 40lbs item, and the metal handle was broken upon arrival. It had a mere plastic sheet covering the item. Disgusting protection for “high-end” furniture. Noriko in the New York office was less than helpful. I have a FIVE YEAR manufacturer’s warranty that this firm will not uphold. I have filed a claim against them in the Small Claims Court. Their reputation no longer holds, look elsewhere for your furniture needs.
Vitra Workspace New York, located at 601 W 26th St #350, New York, NY 10001, specializes in modern furniture and workspace solutions. As a "Home Improvement Store Near Me" option, this showroom provides a selection of designer furniture, often geared towards office and workspace environments. You can reach them at (800) 338-4872 or +1 800-338-4872.
Customer reviews present a mixed experience. Some customers have reported negative issues with delivery, including damaged items due to inadequate packaging. Specifically, there are reports of broken furniture upon arrival, with insufficient padding and protection during transit. Additionally, there are reports of difficulties with customer service and warranty claims, with at least one customer pursuing legal action. This may indicate inconsistencies with delivery and customer support.
However, other customers have reported positive experiences with the showroom's sales staff, highlighting their professionalism, patience, and friendliness. These customers found the staff helpful in selecting furniture for their homes. This suggests that the in-store experience can be positive, but delivery and warranty experiences may vary.
Features of Vitra Workspace New York:
Prospective customers are advised to carefully consider the reported delivery and customer service issues before making a purchase. It is recommended to thoroughly inspect any delivered items and clarify warranty details with the store. Contacting the store directly for detailed information about product availability, delivery procedures, and warranty policies is essential.
601 W 26th St #350, New York, NY 10001, USA
Get directionsReceived a broken order on a 1500$ pedestal as this company tries to cheapen their delivery processes. The delivery came with no padding for their 40lbs item, and the metal handle was broken upon arrival. It had a mere plastic sheet covering the item. Disgusting protection for “high-end” furniture. Noriko in the New York office was less than helpful. I have a FIVE YEAR manufacturer’s warranty that this firm will not uphold. I have filed a claim against them in the Small Claims Court. Their reputation no longer holds, look elsewhere for your furniture needs.
Oct 25, 2024 · T GMy girlfriend and I went there to find some furniture for our new home and we did! The sellers are very professional, patient and friendly. they perfectly solved all the questions. Thank you so much!
Jun 09, 2022 · Keli ZhangYou can see from the feedback, your way of working, which is not always satisfactory, further questions for me, like what do I pack objects with, especially furniture! Many years of experience, definitely!😊
Jan 11, 2025 · Helmut W
1405 5th Ave, New York, NY 10029, USA
16 E 40th St, New York, NY 10016, USA
979 3rd Ave #401, New York, NY 10022, USA
232 E 59th St, New York, NY 10022, USA
452 5th Ave, New York, NY 10018, USA
244 E 77th St, New York, NY 10075, USA