Emma Mason

I recently had an amazing experience with Emma Mason, and I am so glad I chose to work with them for my furniture purchase. Initially, I was hesitant to buy furniture online, especially because I’ve always gone to traditional stores like Ashley Furniture. However, Nadir, my customer success manager, completely reassured me throughout the entire process. From the moment I placed my order, Nadir was proactive in keeping me updated and communicated with me every step of the way. He was always available to answer any questions I had, which helped me feel confident in my decision. What really stood out to me was that Nadir continued to check in after my delivery was made to ensure everything went smoothly and that I was satisfied with my purchase. The best part? I saved over $800 by choosing Emma Mason over going to an Ashley Furniture store. Not only did I get a great deal, but the quality of the furniture exceeded my expectations. It’s rare to find such a great combination of value, quality, and top-notch customer service. Emma Mason made the entire experience seamless and enjoyable, and I truly couldn’t be happier with my purchase. I will definitely be coming back for all my future furniture needs and highly recommend them to anyone looking for high-quality furniture and exceptional customer service!

I first did some brick and mortar shopping and found THE most comfortable recliner, but it was way too expensive. I found the same chair at Emma Mason for $500 less! Greg was terrific to work with. He answered all of my questions regarding delivery, warranty, etc. I will check with him again before I ever buy more furniture! I’m told it will take 3 weeks to arrive, when it does, I’ll post more about the delivery process and the quality of the furniture.

Adrian was top notch in assisting me with my online order for my new bedroom furniture. He had all my information and processed in less than 5 minutes. He was very attentive and a joy to do business with. Highly recommend using him for personal assistance!!!

My wife Roselyne and I had the best experience with Sean in purchasing our outdoor patio set. He was beyond precise, considerate and patient. I would recommend him to anyone who needs furniture in the future . Sincerely, Roz & Bob

I placed my order on 11/1 for a dresser. I was a bit turned off by the $250 delivery charge but I really wanted the piece so I went ahead with it. 20 days later they emailed me letting me know that it is going to be an additional hundred dollars to deliver to my home address, which was provided at the time I placed the order. I really wanted the piece so I paid it. I wasn’t sure the whole time if this place was a scam or not. The way they charged me that extra hundred after I already placed the order. It was very sketchy. They did provide good communication and my piece finally arrived on February 27 after 2 delivery delays. I guess I would order from them again. I rated a 3/5 because it just felt sketchy and a bit unprofessional half of the time.