Toby Clarity Lighting ico

Toby Clarity Lighting

244 E 77th St, New York, NY 10075, USA

3.0

Toby is truly a lamp whisperer! He gently massaged, corrected, tweaked and poked like a chiropractor until our very crooked leaning floor lamp got into upright, fly right shape. Took about 10 minutes... after we'd spent hours trying to level it with felt pads. His place is tiny and charming, your lamp will make new friends!!

Kyle McCarthy
  • Overview
  • (212) 288-9345
  • www.lightingmanhattanny.com

Hours

Monday 9:30 AM - 6:30 PM
Tuesday 9:30 AM - 6:30 PM
Wednesday 9:30 AM - 6:30 PM
Thursday 9:30 AM - 6:30 PM
Friday 9:30 AM - 6:30 PM
Saturday 10:17 AM - 5:00 PM
Sunday Closed

Toby Clarity Lighting Introduce

Toby Clarity Lighting is located at 244 E 77th St, New York, NY 10075, USA. You can contact them at (212) 288-9345 or +1 212-288-9345.

Customer reviews for Toby Clarity Lighting present a mixed picture, highlighting both Toby's expertise in lamp repair and concerns regarding customer service and timely repairs.

One reviewer described Toby as "truly a lamp whisperer," praising his ability to "gently massage, correct, tweak and poke" their crooked floor lamp until it was upright. They noted the speed and efficiency of the repair, stating that it took only "about 10 minutes" after they had spent hours attempting to fix it themselves. They also described the shop as "tiny and charming."

However, another review indicates a significant customer service issue. It states that "Toby has not resolved Complaint Number 21684177 filed with the Better Business Bureau on May 8, 2024." The complaint details a "Failure to repair a floor lamp in a timely manner" and notes that "Repeated calls to the business were ignored."

Based on these reviews, Toby Clarity Lighting specializes in lamp repair. Toby is known for his skill and expertise in repairing lamps, as evidenced by the positive review. However, there are significant concerns regarding customer service and timely repairs, as indicated by the unresolved Better Business Bureau complaint.

Key features and services (based on reviews):

  • Lamp repair and restoration.
  • Expertise in correcting lamp issues.
  • Potentially quick and efficient repairs.
  • Small, charming shop.

Key points from customer reviews:

  • Expert lamp repair skills.
  • Quick and efficient repair in some cases.
  • Unresolved Better Business Bureau complaint.
  • Failure to repair in a timely manner.
  • Ignored customer calls.

Potential customers should be aware of the reported customer service issues before engaging Toby Clarity Lighting. While Toby's expertise in lamp repair is evident, the unresolved Better Business Bureau complaint raises concerns about timely repairs and communication. It is advisable to discuss repair timelines and communication expectations clearly before entrusting any lamps to this business.

Toby Clarity Lighting Photos

Toby Clarity Lighting 5
Toby Clarity Lighting 5
Toby Clarity Lighting 5
Toby Clarity Lighting 5
Toby Clarity Lighting 5
Toby Clarity Lighting 5

Toby Clarity Lighting Location

Toby Clarity Lighting

244 E 77th St, New York, NY 10075, USA

Get directions

Reviews

Toby is truly a lamp whisperer! He gently massaged, corrected, tweaked and poked like a chiropractor until our very crooked leaning floor lamp got into upright, fly right shape. Took about 10 minutes... after we'd spent hours trying to level it with felt pads. His place is tiny and charming, your lamp will make new friends!!

Feb 20, 2024 · Kyle McCarthy

Toby has not resolved Complaint Number 21684177 filed with the Better Business Bureau on May 8, 2024. Failure to repair a floor lamp in a timely manner. Repeated calls to the business were ignored.

Jun 01, 2024 · Michael Blinder

I brought a very expensive lamp to get fixed and it was a total waste of energy and time the guy, I believe he goes by the name Toby, didnt fix it right, had to bring it back to him like 2 or 3 times. and to add insult to injury, he scratched it on top, damaging lamp the guy was incompetent and apart from that he was super creepy!!! and after that he didn't want to take responsibility for not fixing lamp (fire hazard, anyone!!) And damaging antic paint!

Jan 18, 2024 · Pituso X

Honesty, Honesty, Honesty!!! I was having issues with a kitchen light and I was told to go to Clarity Lighting. I took my light fixture in and met Toby who gave me his honest opinion. He told me it would be cheaper for me to get a new fixture then to have him fix it. He could've just taken my money and fixed it, but his honesty sent me in a better direction. I would recommend you take your lighting problems to Toby, he'll do right by you. You don't see a lot of this in business anymore sadly. Thank you Toby!

Nov 10, 2022 · Dan Dempsey

I had two lamp issues in as many weeks. The first one Toby did a quick fix for me and did not charge me. The second one was a little more complex as Toby had to fix a lamp I had just rewired and did so at a very fair price. Toby is knowledgeable, affable and fair. Clarity Lighting is a shop where you enter as a customer and leave as a friend...with a quality repair.

Jul 21, 2018 · Edward Nasiatka

Home Improvement Store Near Me​

McKinnon and Harris NYC

McKinnon and Harris NYC

222 E 59th St, New York, NY 10022, USA

Jonathan Adler

Jonathan Adler

135 E 65th St, New York, NY 10065, USA

Moro

Moro

417 5th Ave 8th floor, New York, NY 10016, USA

Vitra Workspace New York

Vitra Workspace New York

601 W 26th St #350, New York, NY 10001, USA

Sheelin Wilson Gilding Studio

Sheelin Wilson Gilding Studio

315 E 91st St # 2, New York, NY 10128, USA

JANUS et Cie

JANUS et Cie

221 E 59th St, New York, NY 10022, USA