200 Lexington Ave, New York, NY 10016, USA
Expect for your product to arrive months after it was promised. My entire project is long complete and I still await delivery on a Coffee Table that was not so special that I could not have picked many others if I were told the truth on delivery. Then they say it is ready for shipping and make you pay in full only to tell you a week later it needs to be inspected and crated before it will actually even ship. There are too many great showrooms out there to shop here again.
The Bright Group, located at 200 Lexington Ave, New York, NY 10016, is a furniture store operating as a showroom offering designer furniture. As a "Home Improvement Store Near Me" option, this establishment provides access to a selection of potentially high-end, curated furniture pieces. You can reach them at (212) 726-9030 or +1 212-726-9030.
Customer reviews indicate significant concerns regarding delivery timelines and customer service. Several customers have reported substantial delays in receiving their orders, with items arriving months after the promised delivery date. There are also reports of poor communication and a lack of transparency regarding shipping and inspection processes, leading to frustration and dissatisfaction.
Additionally, customers have expressed dissatisfaction with the company's customer service, describing it as nonchalant and unhelpful. This has led to at least one interior designer stating they will not use the showroom again. The negative feedback highlights potential issues with delivery logistics and communication, which are important factors to consider when purchasing from this establishment.
Features of The Bright Group:
Prospective customers are advised to carefully consider the reported delivery and customer service issues before making a purchase. It is recommended to clarify delivery timelines and communication protocols before finalizing any transaction. Contacting the store directly for detailed information about product availability, shipping procedures, and customer service policies is essential.
200 Lexington Ave, New York, NY 10016, USA
Get directionsExpect for your product to arrive months after it was promised. My entire project is long complete and I still await delivery on a Coffee Table that was not so special that I could not have picked many others if I were told the truth on delivery. Then they say it is ready for shipping and make you pay in full only to tell you a week later it needs to be inspected and crated before it will actually even ship. There are too many great showrooms out there to shop here again.
Apr 13, 2023 · Kirsten KincadeI will echo the person complaining about customer service and delivery. We paid in full for a very expensive mirror almost 2 months ago, questions about delivery were treated with nonchalance. I am a designer and won't be using this showroom anytime soon.
Jan 11, 2024 · Julia DeVitaOne of the best sources for high-end furniture and lighting. To the trade only.
Dec 04, 2024 · Greg Knudsen
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