19 W 36th St., New York, NY 10018, USA
I ordered a Global Loover office chair from them via Amazon, when the package came it was in bad shape—so much so, that the UPS driver recommended I refuse the delivery. I called up Save Money Office to inform them of what happened. They sent a replacement that same day and it arrive not long after. The chair is as comfortable as I recall (an old employer used these in their office) and this company handled the mishap with the utmost concern for me, which is greatly appreciated. I know where to order future office supplies should I ever need to. Kudos to Mike!!!
Save Money Office, located at 19 W 36th St., New York, NY 10018, specializes in office furniture and supplies. As a "Home Improvement Store Near Me" option, this store provides a range of products for office environments, including chairs, desks, and other related items. You can reach them at (877) 850-2191 or +1 877-850-2191.
Customer reviews indicate a mixed experience with Save Money Office. Some customers have praised the company's responsiveness and customer service, particularly in resolving delivery issues. For instance, one customer reported receiving a damaged package and appreciated the company's promptness in sending a replacement. They specifically commended a staff member named Mike for his excellent service.
However, other customers have reported negative experiences regarding order accuracy and return policies. One customer reported receiving the wrong color stools and expressed dissatisfaction with the company's handling of the situation, including being asked to pay for return shipping despite the error being on the company's end. This highlights potential inconsistencies in order fulfillment and customer service.
Features of Save Money Office:
Prospective customers are advised to carefully consider the reported service inconsistencies before making a purchase. It is recommended to clarify order details and return policies with the store before finalizing any transaction. Contacting the store directly for detailed information about product specifications, delivery procedures, and customer service policies is essential.
19 W 36th St., New York, NY 10018, USA
Get directionsI ordered a Global Loover office chair from them via Amazon, when the package came it was in bad shape—so much so, that the UPS driver recommended I refuse the delivery. I called up Save Money Office to inform them of what happened. They sent a replacement that same day and it arrive not long after. The chair is as comfortable as I recall (an old employer used these in their office) and this company handled the mishap with the utmost concern for me, which is greatly appreciated. I know where to order future office supplies should I ever need to. Kudos to Mike!!!
Apr 08, 2020 · BobThey sent the wrong color stools, they offered half off to keep it. They want to charge me $70 to send it back for the right stool and it is their mistake. Terrible customer service!!!
Jun 03, 2017 · Mike Lueking
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