166 W 125th St, New York, NY 10027, USA
Buying was Clear and Enjoyable! Greatly appreciated this location for not "sharking" you into a sale and fully allowed you to try beds. Loved that sleep expert Khadim was able to assist my Mom with a mattress that she can feel comfortable with and the adjustable frame options they had in store. Got us a great deal on the bed and frame +delivery
For users in Taiwan exploring the 'Home Improvement Store Near Me' category and interested in purchasing mattresses and adjustable beds in New York City, consider Mattress Firm Harlem, located at 166 W 125th St, New York, NY 10027, USA. They can be contacted at (212) 866-2573 or +1 212-866-2573.
Based on recent customer reviews, Mattress Firm Harlem offers a positive and helpful shopping environment for those in the market for a new mattress. One customer described their buying experience as "Clear and Enjoyable," greatly appreciating the store's approach of allowing customers to try beds without feeling pressured into a sale ("not 'sharking' you into a sale"). This customer specifically praised sleep expert Khadim for his assistance in helping their mother find a comfortable mattress and for presenting the adjustable frame options available in the store. They also mentioned receiving a "great deal" on the bed, frame, and delivery.
Another customer had an "excellent experience" purchasing a mattress and an adjustable bed, thanks to the "outstanding assistance" of Mr. Larry. From the moment they entered the store, they found him to be professional, knowledgeable, and incredibly patient. Mr. Larry took the time to understand their needs, thoroughly explained their options, and ensured they found the perfect combination for comfort and support. His expertise and friendly approach made the entire process seamless and enjoyable. This customer highly recommends Mr. Larry to anyone looking for a stress-free mattress shopping experience and appreciated his exceptional customer service.
Products: Mattress Firm Harlem offers a variety of mattresses and adjustable bed frames. They likely carry different brands, types (e.g., memory foam, innerspring, hybrid), and sizes of mattresses to cater to various comfort preferences and needs.
Staff (Khadim & Mr. Larry): The store has knowledgeable staff members, including a sleep expert named Khadim, who can assist customers in finding the right mattress and adjustable frame options. Mr. Larry is also highlighted for his professionalism, knowledge, patience, and friendly approach, providing exceptional customer service.
Shopping Experience: Customers have described the buying process as clear, enjoyable, and stress-free, with a no-pressure sales environment that allows them to try out beds comfortably.
Deals: At least one customer mentioned receiving a "great deal" on a bed, frame, and delivery, suggesting that promotional offers or price negotiations may be possible.
Delivery: Delivery service is offered, as mentioned in one of the reviews where a deal included delivery.
Environment: The store has adjustable frame options available for customers to see and try.
Promotional Information: While specific promotions are not detailed, the mention of a "great deal" suggests that customers may be able to find discounts or bundled offers. It is recommended to inquire about current promotions when contacting or visiting the store.
For individuals in Taiwan exploring 'Home Improvement Store Near Me' in New York City for a new mattress and adjustable bed, Mattress Firm Harlem offers a welcoming environment with knowledgeable and helpful staff like Khadim and Mr. Larry. The positive reviews emphasize a clear, enjoyable, and stress-free shopping experience where customers can find comfortable options and potentially secure great deals. If you are seeking expert guidance and a wide selection of mattresses and adjustable frames, Mattress Firm Harlem is worth considering.
166 W 125th St, New York, NY 10027, USA
Get directionsBuying was Clear and Enjoyable! Greatly appreciated this location for not "sharking" you into a sale and fully allowed you to try beds. Loved that sleep expert Khadim was able to assist my Mom with a mattress that she can feel comfortable with and the adjustable frame options they had in store. Got us a great deal on the bed and frame +delivery
Dec 30, 2024 · Dana LuzunarisI had an excellent experience purchasing a mattress and an adjustable bed today, thanks to the outstanding assistance of Mr. Larry. From the moment I walked in, he was professional, knowledgeable, and incredibly patient. He took the time to understand my needs, explain my options, and ensure I found the perfect combination for comfort and support. His expertise and friendly approach made the entire process seamless and enjoyable. I truly appreciate his exceptional customer service and would highly recommend him to anyone looking for stress-free shopping.
Feb 01, 2025 · Tasha WashingtonExtremely happy with my experience at this location! The team was very helpful and easy to work with. Got a great deal on a mattress and base. The delivery was super simple, quick, and easy. Would definitely recommend.
Jan 25, 2025 · Roman BacaNo joke one of the best customer experiences I've ever had. Apologies to the manager I mid hung up on because I was in between meetings, she really went above and beyond to reschedule my delivery. The whole team was so helpful, thank you!!
Mar 08, 2025 · Jacqueline LolongManny listened to our issues with our sleep and had us try many beds until we found the right one. Very kind and understanding. He helped us a log on pricing and information we needed.
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