Mattress Firm Columbus Avenue

Mattress Firm Columbus Avenue is located at 747 Columbus Ave, New York, NY 10025, USA. You can contact them at (212) 864-1828 or +1 212-864-1828.

Customer reviews for Mattress Firm Columbus Avenue consistently praise the exceptional customer service, both in-store and during delivery, as well as the helpful and knowledgeable staff.

One reviewer highlighted "Beatrice" as "the world's best customer service provider," praising her intelligence, sensitivity, and "unbelievable responsiveness," even after hours. They also found the delivery app "super useful" and described the entire experience as "great" and "smooth from start to finish." They also noted the delivery guys were "great."

Another reviewer commended "Steven" for being a "great associate to work with," describing him as "personable, caring and patient." They spent close to two hours selecting a bed and found Steven's "expertise" to be "invaluable." They also praised the delivery crew for being "on-time, quick and professional." They expressed overall satisfaction with the experience, noting that it was "much less stressful than anticipated."

Based on these reviews, Mattress Firm Columbus Avenue offers a wide selection of mattresses with exceptional customer service. They are known for their knowledgeable and helpful staff, particularly Beatrice and Steven, and their efficient and professional delivery service.

Key features and services (based on reviews):

• Wide selection of mattresses and beds.
• Exceptional customer service.
• Knowledgeable and helpful staff (Beatrice and Steven).
• Patient and caring assistance.
• Useful delivery app.
• On-time, quick, and professional delivery.

Key points from customer reviews:

• World's best customer service (Beatrice).
• Invaluable expertise during selection (Steven).
• Smooth and stress-free experience.
• Great delivery service.
• Personable and caring associates.

Mattress Firm Columbus Avenue is highly recommended for individuals seeking a wide selection of mattresses with exceptional customer service. Their knowledgeable and helpful staff, efficient delivery service, and commitment to customer satisfaction make them a trusted choice for mattress purchases. Potential customers can expect a professional and stress-free experience.