Futonland - Functional Furniture & Mattresses ico

Futonland - Functional Furniture & Mattresses

730 Amsterdam Ave, Manhattan, NY 10025, USA

4.0

Was very pleased with my purchase from Futonland and more importantly with the level of service provided. Everyone was so nice and professional - in the shop, dealing with Igor (the manager) and the two delivery guys who were wonderful. Everything went so smoothly and couldn't believe how fast the furniture I ordered was put together. I didn't have to wait too long for the delivery either - well within the given time frame. Would gladly do business with Futonland again!

Anne Marie P
  • Overview
  • (212) 663-8454
  • futonland.com

Hours

Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM

Futonland - Functional Furniture & Mattresses Introduce

For users in Taiwan exploring the 'Home Improvement Store Near Me' category and interested in functional furniture and mattresses in New York City, consider Futonland - Functional Furniture & Mattresses, located at 730 Amsterdam Ave, Manhattan, NY 10025, USA. They can be contacted at (212) 663-8454 or +1 212-663-8454.

Based on recent customer reviews, Futonland is highly regarded for both its products and its exceptional level of service. Customers have expressed great satisfaction with their purchases, highlighting the friendliness and professionalism of everyone they interacted with, including the staff in the shop, the manager Igor, and the delivery team.

One customer was particularly pleased with the smooth process from purchase to delivery and assembly. They were impressed by how quickly the furniture they ordered was put together by the "wonderful" delivery guys and noted that the delivery was well within the expected timeframe. This positive experience has made them eager to do business with Futonland again.

Another customer, a repeat buyer who has ordered from Futonland four times for both office and home needs, emphasized the ongoing communication they received regarding their order from start to finish. They also appreciated the offers made to appropriately address a situation involving an international delay. The delivery team was described as "excellent and skilled." This long-term customer indicated they would consider ordering from Futonland again in the future, showcasing their trust and satisfaction with the company's service and products.

Products: Futonland specializes in functional furniture and mattresses. While not explicitly detailed, "functional furniture" often includes items designed to be space-saving or multi-purpose, such as futons, sofa beds, and storage solutions. They also offer mattresses.

Staff: The staff across all levels, from the shop to the manager Igor and the delivery team, are consistently described as nice, professional, and wonderful.

Service: Futonland is praised for its excellent level of service, characterized by ongoing communication throughout the order process, proactive problem-solving in case of issues like international delays, fast and efficient furniture assembly, and timely delivery within the given timeframe.

Delivery: Customers have had positive experiences with the delivery service, noting the skill and professionalism of the delivery team, the speed of furniture assembly, and the adherence to the delivery timeframe.

Communication: Excellent and ongoing communication regarding orders is a notable feature of Futonland's service.

Repeat Business: The fact that customers are repeat buyers for both home and office furniture indicates a high level of satisfaction and trust in Futonland's offerings and services.

Promotional Information: No specific promotional information is mentioned in the reviews. However, the strong emphasis on excellent service and customer satisfaction could be considered a key selling point. Individuals interested in functional furniture and mattresses are encouraged to visit their showroom or contact them directly to inquire about their product range and any current offers.

For individuals in Taiwan exploring 'Home Improvement Store Near Me' in New York City for functional furniture and mattresses, Futonland on the Upper West Side of Manhattan is a highly recommended option. Their commitment to excellent customer service, from knowledgeable in-store staff to a skilled delivery team, coupled with their range of functional furniture and mattresses, makes them a reliable and pleasant choice for furnishing your home or office.

Futonland - Functional Furniture & Mattresses Photos

Futonland - Functional Furniture & Mattresses 5
Futonland - Functional Furniture & Mattresses 5
Futonland - Functional Furniture & Mattresses 5
Futonland - Functional Furniture & Mattresses 5
Futonland - Functional Furniture & Mattresses 5
Futonland - Functional Furniture & Mattresses 5
Futonland - Functional Furniture & Mattresses 5
Futonland - Functional Furniture & Mattresses 5
Futonland - Functional Furniture & Mattresses 5

Futonland - Functional Furniture & Mattresses Location

Futonland - Functional Furniture & Mattresses

730 Amsterdam Ave, Manhattan, NY 10025, USA

Get directions

Reviews

Was very pleased with my purchase from Futonland and more importantly with the level of service provided. Everyone was so nice and professional - in the shop, dealing with Igor (the manager) and the two delivery guys who were wonderful. Everything went so smoothly and couldn't believe how fast the furniture I ordered was put together. I didn't have to wait too long for the delivery either - well within the given time frame. Would gladly do business with Futonland again!

Mar 08, 2025 · Anne Marie P

There was ongoing communication regarding order from beginning to end. As well were their offers as to how to appropriately rectify the situation due to an international delay. The delivery team was excellent and skilled. This is my fourth time ordering with Futonland for both office and home, and I would consider it again!!!

Feb 23, 2025 · Valerie Coleman-Palansky

Customer service is wonderful. Delivery and setup went well. I got the Dillon warm cherry wall hugger frame with burgundy cover, wool wrapped Gold Bond mattress upgrade and no slip grip strips. I was very happy to be able to choose the mattress and have it come with a cotton removable cover. The color is slightly more of an orange red than a purple red when seen in person(and for some reason, the color was so rich online that I thought it was velvet!). There was a chemical odor for the first 24 hours. We have an Air Doctor air purifier. By the time we had our first guest 2 days later, the smell was gone. Our guest said the bed was very comfortable and did not slide around thanks to the grip strips! And sitting on the futon (in our office/guest room) is also comfortable. We are extremely pleased with the purchase. I recommend the delivery and setup service and practicing changing the futon to the bed and back a couple of times before they leave. Also Queen sheets fit the double 8 inch mattress just fine.

Dec 18, 2024 · Lisa Brinton-Wilson

My new futon cover came exactly when promised, fits my futon perfectly and was easy to put on. I really appreciated the phone call prior to shipping to confirm the size and design. Overall a great experience and the futon cover looks great. The stripes were even matched at the seams!

Feb 27, 2025 · Gail Denber

Futon land great to work with. Day after I placed my order I received a phone call to verify all the information and answer any questions I had. It was then shipped quickly and I received it just a couple days later. Futon cover looks great and exactly what I wanted. Love it!!! I would definitely order from them again.

Jan 11, 2025 · Nicole Lauren

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