1405 5th Ave, New York, NY 10029, USA
Deceptive business practices. Salesman lied to my face and applied for a line of credit without my permission. I went in the store just to look around. They pressured me into seeing how much I “pre-qualify” for… He said it would be a soft inquiry. Both lies. Avoid this place and do yourself a favor by going somewhere with better prices, options, and customer service. Everything is overpriced anyway, they’re probably desperate to increase sales/profit. You can get the same stuff at Bobs D.F. for less money Will be filing a report
Furniture On 5th is located at 1405 5th Ave, New York, NY 10029, USA. You can contact them at (212) 996-2700 or +1 212-996-2700.
Customer reviews for Furniture On 5th present a stark contrast, with some praising the unique furniture and helpful staff, while others report negative experiences including deceptive business practices and overpriced items.
Several reviewers expressed dissatisfaction with the store's business practices. One reviewer accused a salesman of lying and applying for a line of credit without their permission, claiming they were pressured into a "pre-qualification" that was misrepresented as a "soft inquiry." They strongly advised others to "Avoid this place." Another reviewer stated that "Everything is overpriced anyway" and suggested that similar items could be found at lower prices elsewhere. They also indicated they would be "filing a report."
However, one reviewer had a positive experience, praising the "unique and high quality furniture" and the helpfulness of "Elliot." They appreciated his patient and thorough assistance in furnishing their home and mentioned receiving a "great price" on a bedroom and dining room set. They also praised the delivery service. They indicated they would return to the store for future purchases.
Based on these reviews, Furniture On 5th offers unique and potentially high-quality furniture. However, there are significant concerns regarding deceptive business practices and overpriced items. The experience appears to vary greatly depending on the salesperson and the customer's interaction with the store.
Key features and services (based on reviews):
Key points from customer reviews:
Potential customers should be aware of the reported negative experiences before visiting Furniture On 5th. While some customers have had positive experiences with helpful staff and unique furniture, the accusations of deceptive practices and overpriced items are significant concerns. It is advisable to exercise caution and thoroughly research prices and financing options before making a purchase. Customers should also be wary of being pressured into any financial agreements. It is important to be aware that experiences can vary greatly at this establishment.
1405 5th Ave, New York, NY 10029, USA
Get directionsDeceptive business practices. Salesman lied to my face and applied for a line of credit without my permission. I went in the store just to look around. They pressured me into seeing how much I “pre-qualify” for… He said it would be a soft inquiry. Both lies. Avoid this place and do yourself a favor by going somewhere with better prices, options, and customer service. Everything is overpriced anyway, they’re probably desperate to increase sales/profit. You can get the same stuff at Bobs D.F. for less money Will be filing a report
Oct 21, 2023 · Aviahna AustinI really love this place! They have unique and high quality furniture that I haven't seen in the usual furniture stores. We were looking to furnish every room in the house and Elliot was there to help us all the way. Elliot was awesome - he gave us our freedom to roam the store, see what we liked and patiently answered all my MANY questions thoroughly. We bought a bedroom and dining room set and he was able to give us a great price for both. The delivery came as promised and done with care for our home by the delivery men. We are looking to update our living room now and will be going back to see Elliot.
Oct 14, 2020 · Ezra MosseriWhen you make a purchase they lie, they do not deliver the product on the agreed day and there are too many delays and pretexts as a service. too bad I will never go into that store again
May 24, 2024 · Alvaro DoloresSuch a pleasant experience. Wasn’t pushy like the other furniture stores I went too, with a friendly staff answering all my questions and got the best price as well! Would definitely recommend to my all my family and friends here
Oct 14, 2020 · solly shlomoElliot is the best he is true to his word….so patient answered all my 101 questions brought my 1st sofa ever and my experience was A1…if you’re or someone you know I need of a great sofa go check out furniture on 5th
Apr 21, 2023 · Jasmine Robinson50 W 48th St, New York, NY 10036, USA
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