CB2

For users in Taiwan exploring the 'Home Improvement Store Near Me' category and interested in modern furniture and home decor stores in New York City, consider CB2, located at 979 3rd Ave, New York, NY 10022, USA. They can be contacted at (212) 355-7974 or +1 212-355-7974.

Based on recent customer reviews, experiences at CB2 appear to be mixed. One customer specifically highlighted a positive interaction with an employee named Runen, who was described as friendly and helpful, making their shopping experience enjoyable. This customer appreciated the excellent service and indicated they would return.

However, another customer reported significant issues with a recent purchase of a sofa and pillows. They experienced a delivery delay of several months beyond the initial estimate and found the quality to be poor. Specifically, they noted the absence of a liner between the down filling and the fabric of the pillows and sofa cushions, resulting in feathers constantly poking through, which they found aesthetically displeasing and irritating. This necessitated purchasing separate liners for the pillows and considering doing the same for the sofa, despite the high cost of the furniture. This customer, who had a positive experience with CB2 in the past, stated they do not recommend purchasing sofas or pillows based on their recent experience. They also reported unhelpful behavior from another employee in the store.

Environment: The reviews do not provide specific details about the store's physical environment or layout.

Services: CB2 is a retail store selling modern furniture and home decor. Customer service experiences seem to vary, with some employees being helpful and friendly, while others may not be.

Features: CB2 offers a range of modern furniture and home decor items, including sofas and pillows. One potential issue highlighted is the lack of liners in some upholstered items, leading to discomfort and quality concerns.

Quality Concerns: A recent review raises concerns about the quality of at least some of CB2's upholstered furniture, specifically sofas and pillows, citing issues with down feathers escaping the fabric.

Delivery Issues: One customer reported significant delays in the delivery of their furniture.

Customer Service Variability: Customer service experiences appear to be inconsistent, with some employees providing excellent service and others being unhelpful.

Promotional Information: No specific promotional information is available in the provided data. Individuals interested in CB2's current offerings or promotions should visit their website or contact the store directly.

For individuals in Taiwan interested in modern furniture and home decor from New York City through the 'Home Improvement Store Near Me' category, CB2 is a retailer to consider. However, it is advisable to be aware of the recent feedback regarding potential quality issues with upholstered items like sofas and pillows, as well as possible delivery delays. While positive customer service experiences have been reported with some staff, others have been less satisfactory. It may be prudent to inquire specifically about the construction and quality of upholstered goods before making a purchase.